Refund policy
Last updated 12 October 2026
14-day money-back guarantee. If a paid plan is not right for you, ask within 14 days of the first payment of your subscription and you get that payment back in full. No reason needed.
What is refunded
- The first payment of a subscription, in full, when you ask within 14 days of it. The subscription ends and the account moves to Free.
- Later payments (monthly or yearly renewals, and the difference charged when you switch plans) are not refunded, except where the law requires it. Cancel before a renewal to avoid the next payment: the plan stays until the end of the period you have paid for.
- If we end your paid plan for a reason that is not your doing, for example because we stop offering the service, we refund the part you have not used.
If you live in the European Union or the United Kingdom, the law gives you 14 days to withdraw from the first payment of a subscription; this guarantee covers that.
How to ask
Write to support@byalif.app from the email address on your account, or use the help link in the receipt Paddle sent you. Paddle.com, our reseller and the Merchant of Record for every order, carries out the refund to the card or account you paid with. How long the money takes to reach you depends on your bank or payment provider.
See also the terms of service and the privacy page.